FAQs about remedy health
frequently asked questions
At Remedy Health, we want you to feel like we can answer all your concerns before you pay us a visit. Read our frequently asked questions to find out what to do before your appointment, what to expect and how to get started with one of our osteopaths today.
Osteopaths normally use hands on treatments for people of all ages from babies to the elderly & everyone in between, including pregnant women & elite athletes.
Your treatment could include joint movement, stretching, massage, gentle cranial techniques & your osteopath will often recommend exercises, or give other tips that may help you recover from an injury.
Your first appointment at the clinic lasts around 45 minutes.
Any follow up or return appointments are 30 minutes.
We are still leaving some cleaning gaps between appointments where we can to give the treatment rooms a good clean.
All the important areas are cleaned between each patient, and we have hand sanitiser available in each room.
We want you to feel comfortable in the treatment room. But, as with any healthcare appointment, we may need to ask you to remove some clothing. This is so we can see or touch the areas of the body causing you concern, and try to work out why your problem has occurred. If you think you will feel uncomfortable undressing to your underwear, you could wear or bring shorts and a vest or t-shirt, or a close fitting garment so we can still work effectively with you. If you have any concerns please discuss this with us.
When people think of an Osteopath, they generally think we just ‘do backs’ and most people will see an Osteopath for things such as back, neck, joint, muscle pain and pain from arthritis. Osteopaths have a well-deserved, evidence-based reputation for expertise in the treatment of these conditions. However, people also visit osteopaths for a variety of other health reasons including neuromuscular conditions such as sciatica, digestive issues, headaches and migraine prevention. You can find more information on different things that Osteopaths can treat on the Institute of Osteopathy’s website here.
If you wish, a friend or relative can accompany you for the examination or treatment by one of our practitioners. We may record on your notes that a chaperone was present.
If you arrive at the clinic and wish to have a chaperone, then we will try to find another member of staff to act as a chaperone for you with your consent and at a time that is convenient, meaning that your appointment time might be delayed or rescheduled to accommodate this.
We are registered with all major the healthcare providers, such as Vitality, AXA, HAS, Allianz, BUPA. All policies differ so must ensure that you are able to cover the cost of your appointments before booking an appointment, we can provide receipts to allow you claim the cost of your cover back.
Treatment is very individual and can be very gentle. We try to make treatment as painless as possible, but you may experience discomfort during and after treatment. We will try to warn you if something is likely to be uncomfortable and we can stop if you tell us that you are feeling too much pain. Everyone has a different tolerance for pain, so communicating with us is important during your treatment.
Following treatment you may experience some soreness in the area of your body that was treated, this will normally will go away within 48 hours. If you are worried about how you feel after treatment you should contact us straight away for advice.
Osteopaths are regulated by law and are recognised as an allied health profession by NHS England. This gives them a similar status to dentists or physiotherapists and guarantees the equivalent high level of care.
By law, an osteopath must be registered with the General Osteopathic Council to practise in the UK. You can check your osteopath is registered using this link General Osteopathic Council.
To register, an osteopath must have a specialist degree-level qualification, such a Bachelor of Science (BSc. Or BOst. or integrated Masters (MOst.), plus complete over 1000 hours of clinical placements (direct patient contact time).
Registration is renewed annually, requiring mandatory continuous professional development (CPD): keeping skills and knowledge up-to-date and maintaining high standards of professional development, and be fully covered by an appropriate insurance policy.
The majority of Osteopaths work in private clinics, and you can make an appointment without a referral from your GP. We are also registered with private health insurance companies, you will need to speak to your insurer to find out if you are covered and whether you need a referral before making an appointment.
If you would like to make an appointment at Remedy please click here.
In addition to private clinics, osteopaths are now recognised as Allied Health Practitioners (AHP’s) and are increasingly working alongside GP’s and other healthcare professionals to provide osteopathic services through the NHS. Access to osteopaths through the NHS does, however, vary according to where you live, so you should ask your GP if there are any NHS services available in your area.